Welcome to BRL Leather! We strive to provide a seamless and hassle-free shopping experience for our valued customers across India. Below, you’ll find all the information you need regarding our shipping and delivery process.

Shipping Locations

At present, we ship exclusively within the borders of India. Whether you’re in a major city or a more remote location, we’ll get your order delivered to your doorstep with care.

Shipping Charges

• Standard Shipping: We offer free shipping on all orders above ₹1,000. For orders below ₹1,000, a standard shipping fee of ₹50 will be applied at checkout.
• Express Shipping: If you’d like to receive your product faster, we offer express shipping at an additional cost of ₹150, available at checkout.

Delivery Timeframe

• Standard Delivery: Orders typically take 5-7 business days to arrive, depending on your location.
• Express Delivery: With express shipping, you can expect your package within 2-4 business days.

Please note that delivery times may vary due to external factors such as public holidays, festive seasons, or unexpected delays from our logistics partners.

Order Processing Time

All orders are processed and dispatched within 1-2 business days after payment confirmation. Once your order is shipped, you will receive a confirmation email or SMS with your tracking information.

Order Tracking

You can track the status of your order using the tracking number provided in your confirmation email or SMS. Simply visit the courier service’s website and input your tracking number to follow the progress of your delivery.

Delivery Partners

We work with trusted delivery partners to ensure your orders are delivered securely and on time. Our logistics partners include Delhivery, who are reliable and efficient across India.

Delivery Address

Please ensure that your delivery address is accurate and complete. BRL Leather is not responsible for delays or misdeliveries due to incorrect or incomplete addresses.

Unsuccessful Deliveries

If a delivery attempt is unsuccessful due to the recipient being unavailable or incorrect address details, our courier partner will make a second attempt. If the delivery is unsuccessful again, the package may be returned to us, and additional shipping costs may apply to resend the order.

Damaged or Lost Packages

If your package arrives damaged or if it gets lost during transit, please contact our customer support within 48 hours of receiving your order (or expected delivery date). We will work quickly to resolve the issue, whether by replacing the item or issuing a refund.

Contact Us

For any queries regarding shipping or delivery, feel free to reach out to our customer service team at:

• Email: thebrlleather@gmail.com
• Phone: +919818345107

We’re always happy to assist you!