Terms & Conditions
Welcome to www.brlleather.com! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions, which together with our Privacy Policy, govern BRL Leather’s relationship with you. If you disagree with any part of these terms and conditions, please do not use our website.
1. General Information
BRL Leather (“we”, “us”, “our”) is a company specializing in producing and manufacturing high-quality leather products. These terms govern your use of our website and the purchase of any products from us.
2. Eligibility
By using our website, you confirm that you are at least 18 years old, or if you are under 18, you are using the website under the supervision of a parent or legal guardian. You also agree to provide accurate, complete, and current information when making a purchase or creating an account.
3. Product Information
We strive to provide accurate product descriptions, images, and prices. However, we cannot guarantee that all product descriptions, photographs, or other content on the website are entirely accurate, complete, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
4. Orders and Payments
4.1 Placing Orders
All orders placed through our website are subject to acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to the unavailability of the product, inaccuracies in pricing, or errors in your order details.
4.2 Payment Methods
We accept major credit cards, debit cards, PayPal, and other payment methods as listed on the checkout page. By providing payment details, you represent and warrant that you have the right to use the payment method.
4.3 Pricing and Taxes
All prices listed on our website are in Rupees unless otherwise specified. Prices do not include applicable taxes, duties, or shipping costs, which will be calculated and displayed at checkout. You are responsible for any applicable taxes or duties related to your purchase.
5. Shipping and Delivery
5.1 Shipping Policy
We aim to ship products within the time frame specified at checkout, but delivery times are estimates and not guarantees. BRL Leather is not responsible for delays due to factors beyond our control, such as customs clearance or carrier delays.
5.2 International Shipping
For international orders, customers are responsible for any customs duties, taxes, or other fees imposed by the destination country. These fees are not included in the total purchase price at checkout.
5.3 Delivery Issues
Please ensure the shipping address you provide is correct. BRL Leather is not responsible for packages lost or delayed due to incorrect shipping information provided by the customer.
6. Returns and Exchanges
6.1 Return Policy
We want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, you may return the product within 30 days of receiving it for a refund or exchange, provided that the product is in its original condition and packaging.
6.2 Non-Returnable Items
Certain items, such as custom-made or personalized products, are not eligible for return. Please carefully review the product details before making a purchase.
6.3 Return Process
To initiate a return or exchange, please contact our customer service at thebrlleather@gmail.com with your order number. Return shipping costs are the responsibility of the customer unless the item was damaged or defective upon arrival.
7. Warranty and Defective Products
7.1 Warranty
BRL Leather products come with a limited warranty against manufacturing defects. This warranty does not cover normal wear and tear, misuse, or accidental damage.
7.2 Defective Products
If you receive a defective or damaged product, please contact us within 7 days of receiving the item to arrange for a replacement or refund.
8. Intellectual Property
All content on our website, including but not limited to images, designs, logos, and text, is the property of BRL Leather or its content suppliers and is protected by applicable intellectual property laws. Unauthorized use of any content on our website is strictly prohibited.
9. Limitation of Liability
To the fullest extent permitted by law, BRL Leather shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of the website, products, or services. This includes but is not limited to loss of profits, data, or goodwill.
10. Indemnification
You agree to indemnify and hold BRL Leather and its employees, affiliates, and suppliers harmless from any claims, damages, or liabilities resulting from your use of the website, violation of these terms, or infringement of any third-party rights.
11. Third-Party Links
Our website may contain links to third-party websites for your convenience. BRL Leather is not responsible for the content or practices of these third-party sites. Access to and use of any linked websites is at your own risk.
12. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
13. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting to the website. Continued use of the site after such changes constitutes your acceptance of the new terms.
14. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of New Delhi, India. without regard to its conflict of law provisions.
15. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
BRL Leather
Email: thebrlleather@gmail.com
Phone: +91 98183 45107
Address: Shop No 18 Indoria market Factory Road Neem Wala Chowk, New Delhi, Delhi 110055